Whether you’re in the middle of dealing with a plumbing emergency, or just need new plumbing fixtures installed, it can be hard to find a trustworthy and reliable plumber. Here are five things every homeowner should look for when searching for a professional plumber.
Experience
A novice plumber may take longer to identify the root cause of your plumbing woes, driving up the cost of repairs. You could also end up paying more in the long run if the repairs are done improperly. An experienced plumber is worth their weight in gold and homeowners should do their research to find out how long a plumber has been working in the plumbing industry.
Training
Both experienced and novice plumbers should be dedicated to continually growing their knowledge of the latest plumbing systems and improving their skills. This knowledge and expertise will translate into greater quality and efficiency, giving homeowners peace of mind knowing their plumbing system is in expert hands.
Tucker Hill plumbers are required to undergo a set number of hours of training every year to ensure they are capable of handling challenging and complex plumbing problems with ease. Training covers the latest types of plumbing systems, tools, equipment, and repair techniques.
Tools & Equipment
Investing in proper tools and equipment is a must for professional plumbers. Tucker Hill actively monitors updates in plumbing machinery and repair equipment to ensure each employee has the tools they need to meet customer expectations.
Transparency
The home service industry is plagued by cheap technicians who are out for the bucks but don’t want to put in the work. Well, those companies don’t stay in business for long because the word gets out pretty quickly.
At Tucker Hill, we’re committed to honest and transparent service that delivers complete customer satisfaction. Unlike competitors, Tucker Hill CEO Jeremy Prevost provides customers with his personal phone number to ensure all complaints are handled properly and no customer is left feeling cheated.
Customer Reviews
Customer reviews can tell you a lot about how a company treats its customers and employees. When reading reviews, keep in mind that everyone has bad days and a few poor reviews are likely the exception, rather than the norm. But overall, don’t discount the valuable insights offered by customer reviews when searching for a professional plumber.
If you’ve got a plumbing problem on your hands, don’t hesitate to call Tucker Hill!