Tucker Hill Air, Plumbing, & Electric, a leading provider of home services in the Phoenix, Arizona market, is releasing new details about its “President’s Guarantee”, a program designed to ensure customer satisfaction.
As part of the President’s Guarantee, Tucker Hill CEO Jeremy Prevost’s direct cell phone number will be listed on all invoices to encourage customers to share any concerns they may have about recent services rendered.
Speaking about the initiative, Prevost says, “We continuously strive to improve the quality of our services and the President’s Guarantee is just one of the ways we hope to keep our customers impressed with our commitment to professionalism and quality service.”
He continues, “At Tucker Hill Air, Plumbing, & Electric we believe in transparency and have nothing to hide. That is why we would like our customers to have direct access to top management.”
Tucker Hill’s industry-leading customer service is made possible by its top down approach to ensuring customer satisfaction. Management prioritizes client concerns above all else and will respond promptly. The company’s “5-Minute Concern Policy” was designed to ensure each customer’s concern is heard and addressed within five minutes.
General Manager Ian Williams says, “Our employees are dedicated to providing customers with the highest level of service and reflect the company’s unwavering commitment to customer satisfaction.”
Customers are encouraged to call Tucker Hill CEO Jeremy Prevost with any questions or concerns they may have. His phone number is: 949-793-3633.